Frequently Asked Questions
Everything you need to know about shopping with Lucky Bear & Co.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 10-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your claim and receive a prepaid shipping label.
How do I ensure I choose the right size?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following our 'True to Size' indicators.
What payment methods do you accept?
Lucky Bear & Co. accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my shipment in real-time?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton and recycled polyester, and we partner exclusively with fair-trade certified manufacturers.